Sunday, February 21, 2010

Kudos to Ancestry.com!

I want to be clear on why I started the blog and discussion boards. I like the ability to collaborate with others to make something better. That being said, I did not feel the need to bash Ancestry.com. In fact, due to my new "side" job on EC, it has really helped me financially while allowing me to commit to a job I love doing every day! Kudos to Ancestry.com.

I look forward to hearing suggestions, bugs and more. Great place to vent too - let's hear it! Have a great weekend.

6 comments:

  1. I agree... I hope I didn't come across as bashing on Ancestry. When I found that Ancestry offered this service, I was thrilled and submitted my info as a provider. For the most part, it's been a rewarding experience, and I'm opening myself up to new avenues of research which has impacted me in a positive way. However, I do wish they'd tighten things up as far as supporting the providers. A few months ago, I sent them a suggestion asking if they'd notify all the people who'd been invited to bid on projects to be notified if the project was awarded to another provider. A simple suggestion, but I think it would be extremely helpful for us to know when a project is no longer available, rather than being in limbo, or having to keep returning to the project page to see what's going on.

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  2. Donna,

    Any project that I have bid on and lost, I have received an email telling me that it was awarded to another provider.

    It sounds like you need to contact EC and tell them what is going on with you. You should be notified whenever you lose a job.

    Josh, I'm glad you posted this message. I too am grateful to EC for growing my business and keeping me busy doing what I love to do. This will be a good forum for us all to discuss issues and ideas.

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  3. Todd/Donna -

    Yes, I am notified when I lose a bid/project to another provider. In fact, if you go to your "Archived Projects", you can see how much the project went for (though not the provider).

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  4. I just joined and qualified as an expert with Ancestry.com. Having always done my own research, I have no idea as to what fees or hourly rate to charge folks. I have bid on a couple projects, and was informed by email that it awarded to another provider. Is there any way of knowing if I am too "expensive?"

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  5. Hi Katy.

    It is a learning process about how much to charge. I actually just increased my per hour fee to be more in line with the work I do. I'm not sure but you may want to look at other expert profiles which may include fee structures. Start with a fee you think is reasonable and adjust as you see fit - this is 'your' business!

    After you lose a project, click on your "My Projects" tab and in the drop-down menu, select "Archived Projects". You can see the project and how much it went for.

    Personally, I tend to stay away from bidding per hour and more as a project total. Again, this is something I'm constantly updating (the way I bid).

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  6. Thanks for the info. I don't necessarily bid on all the projects I'm invited to bid on, mostly because the clients don't answer the clarifying questions. Even if I don't bid on a particular project, I always take the time to respond and reject the project, is necessary. One of the projects I bid on, I never heard a word back from Ancestry or the client-- which leads me to believe that the client was either waiting to hear back from other providers, or just didn't care.

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